1.How can I pay for the goods? What are the available payment methods?

You can pay for the goods using:

– Debit and credit cards VISA, MasterCard, Maestro with secure online payment. The required amount is debited from the card account you specified. You indicate it yourself and confirm payment for the goods.

Possible payment methods:

Electronic banking (Swedbank, SEB, Luminor, Citadele, Revolut).

By bank transfer – the payment method is intended only for legal entities.

2.How to add to an order or combine several orders?

An order that has already been placed cannot be added to, changed or combined with another order.

3.How can I be sure that the goods have been successfully ordered and the order has been submitted for execution?

After receiving your order, we will send an order confirmation to the email address you provided. If you have not received a confirmation email after placing your order, we recommend checking the SPAM section of your email server.

4.How can I know when I will receive my order?

After confirming your order, you will receive an email indicating the expected delivery or pickup time of the item. You will receive a separate letter when the order is ready for pickup or transferred to the courier service.

5. What is the shipping cost and what determines it?

The cost of delivery of orders depends on the selected delivery method, the weight of the order and the ordered product.

6.How long is an item stored for in a pickup point?

The package is stored for 5-7 days. In the event that pick-up points are overcrowded, this period may be reduced. We ask you to pick up the parcel as soon as you receive a delivery notification.

7.What should I do if my order packaging is damaged?

When receiving your order, be sure to check the completeness, quality and quantity of the goods. If you notice that the packaging of your order is damaged, fill out the Order Damage Report together with the delivery courier (the courier will give it to you) and check the quality of the contents of the parcel. Together with the courier, the damage is recorded by photographing. Then it is advisable not to accept the parcel from the courier, and we will contact you as soon as possible. If you received the parcel and signed for its receipt without any complaints, then it is considered that you received the parcel in good condition.

8.In what cases is warranty repair not carried out?

If the product has mechanical damage, for example, the product is broken; glass broken; moisture in the device, etc., warranty service is not provided. In this case, the product will be returned to the buyer.

9.In what cases is warranty repair not carried out?

Yes, the product is subject to a manufacturer’s warranty for a certain period of time, a specific period and other conditions specified in the documents accompanying the product. The product warranty is valid only if the operating conditions of the product are not violated. Before using the Product, carefully read the instructions for use of the product.